FAQs

Your questions answered

It’s important to find out all the facts before having a therapy session with me. Here are the most commonly asked questions that clients usually ask me. If you do have other questions to ask, then please do not hesitate to contact me

Your appointment will take place at my therapy room in Barns Green.

Once your appointment has been booked, you will receive an email as to the exact location and where to park.

Please note that for security and safety issues, the full address will not be disclosed until you have booked your appointment.

There is free off road parking available.

If you are unsure of which would be the most suited massage or therapy for yourself, please get in touch via my contact button at the bottom of this page.

I will be happy to discuss the possible options that would suit you so you can decide which treatment would be best suited to you.

In all of my therapies I draw on my experiences to give you a truly personal and tailored service.

If you are a new client, you will be asked for payment upfront which acts as a guarantee between us.

After your first appointment with me you can then pay via card or cash.

There is a post office just around the corner from my therapy room which is open 7am-8pm on weekdays, where you can withdraw cash free of charge.

Payment by credit card is accepted at no additional charge to you.

When booking your appointment you will be required to complete a medical questionnaire. You will receive details of this through the booking process.

If I have any concerns, I will ask you to speak to your doctor or midwife to confirm whether I can perform massage. Your and your baby’s safety are of paramount importance to me.

There are very few circumstances where massage cannot be performed.

I recommend you wear loose and comfortable clothing.

Your modesty and decency will be respected at ALL times and only the area I am working on will be exposed.

It is likely that I will ask you to remove all clothing apart from your underwear. You will be given privacy in undressing and redressing.

Please do not be offended if I ask you to remove items of clothing. This is so that I can give you the best possible therapy I can.

Please note that for facials, I will require you to remove your top and move your bra straps down.

I always recommend clients rest as much as possible after a session. Please note that if you have had a fertility or pregnancy session, you will receive some additional aftercare advice.

Hopefully after your session you will feel more relaxed. You may experience a slight reaction within the 24 hours after a session so there are a few things to be aware of so you know what to expect.

During the body’s natural healing process after a therapy session toxins and waste are released. This can lead to mild symptoms, severe reactions are very rare. These are all positive signs that your body has responded to your therapy session and is trying to balance itself.

You may experience:

  • A heightened relaxed state and a deeper sleep
  • Increased thirst
  • Increased urine flow and or bowel movements (try leaning forward whilst you are on the toilet as this then encourages the bladder to empty fully)
  • A slight drop in body temperature or an increase in perspiration
  • Mild headache
  • Cold and Flu symptoms
  • Nausea
  • Increased energy or tiredness & lethargy
  • Any existing condition maybe more symptomatic

If you do experience any of these, please do let me know at your next appointment.

You can help your body’s natural healing process and ease any symptoms by trying to follow the below suggestions:

  • Drink plenty of still water
  • Avoid toxins like alcohol, caffeine, tobacco and drugs for at least 12 hours
  • Eat light natural easily digested foods
  • Have as much rest and relaxation (as possible)
  • Do not undertake any strenuous exercise
  • Do not operate any heavy machinery
  • Avoid driving for long distances

Should you have any concerns then please do contact me on 07500 934 286

Generally I recommend not considering massage until 2 weeks post birth have passed.

Please do contact me regarding your birth experience and I will be able to advise you when would be best to come for an appointment.

Please note , you will have to wait longer than 2 weeks if you have had a cesarean section. Once this time has passed, I can recommend some excellent techniques which will aid your recovery and some techniques that you can administer yourself. 

Please get in touch for more information.

If you are about to have a hysterectomy there are many different massages that are suitable.

These can be for general relaxation, aromatherapy based for hormone related issues, or even to work on a spiritual and energetic level to prepare you for the removal of areas of your reproductive system.

Yes I am fully insured. 

I am a member of:

  • The Federation of Holistic Therapists (FHT)
  • The Complementary and Natural Healthcare Council (CNHC) 
  • The Complementary Therapists Association (CTHA) 
  • I also hold a full, valid and current Disclosure & Barring Service (DBS) Check

Full details of all the above are available on request.

Do you have another question?

Contact me below if you need further help. I will be happy to answer any questions or conerns that you have.

Get in Touch

Gemma Underwood

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OnTarget Massage is accredited by

OnTarget Massage

Based in West Sussex serving women in Horsham, Crawley, Southwater, Billingshurst, Wisborough Green, Pulborough, Slinfold, Loxwood, Warnham, Broadbridge Heath.

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